If You woke up to a burst underground water pipe one day and running through all stages of panic, please calm down and organize for Mr Pipe to come out and fix it. Yes it would be as simple as that. We carry out all types of water mains repair work as well as replacement. Normally with burst underground pipe there is a visual evidence of the affected area which gives us a clue on where the faulty pipework would be and where to dig it up however on some occasions you might experience an invisible leak.
Water board would recently carry out check on their water mains and if the leak happened to be on customer site they would pass responsibility to repair it on to the landlord. If this is the case it would be down to You dear customer to organize a repair . As mentioned weather it would be visible or not visible leak we would still gladly assist You in resolving the problem.